Mega Medusa Privacy Policy

Last updated: April 8, 2026

At Mega Medusa, we are committed to protecting your privacy in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our online gaming services.

Information We Collect

We collect personal information such as your full name, date of birth, address, email, phone number, and government-issued ID for account creation, identity verification, and age confirmation as required by Australian gambling regulations.[1][3] Financial details including payment methods, transaction history, and source of funds are gathered for payment processing and anti-money laundering (AML) compliance under AUSTRAC requirements.[1][2] We also collect technical data like IP address, device information, and gaming activity such as betting history and preferences to ensure platform security and personalize services.[1][3]

How We Use Your Information

Your information is used to manage accounts, process deposits and withdrawals, and provide gaming services under our terms of service.[1][3] We process data for identity verification, fraud prevention, and compliance with AML laws, taxation requirements, and state gambling regulations.[1][2] Usage data helps personalize gaming experiences, improve platform performance, support responsible gambling measures, and send relevant communications like promotions where consented.[3] All processing aligns with legitimate business purposes and the Australian Privacy Principles.[3][6]

Information Sharing

We share personal information only when required by law, such as with AUSTRAC for AML compliance, taxation authorities, or state gambling regulators like the ACT Gambling and Racing Commission.[1][2] Disclosures may occur to law enforcement for investigating fraud or illegal activities, or to trusted service providers under strict confidentiality agreements who comply with the APPs.[2][3] We do not sell your data to third parties.[2]

Data Security

We implement robust security measures including encryption, secure servers, and access controls to protect your personal information from unauthorized access, loss, or misuse.[1][3] Our systems comply with Australian privacy standards to maintain data integrity and confidentiality.[6] Regular audits, firewalls, and monitoring detect and respond to potential threats, with retention limited to necessary periods such as 7 years for financial records per legal requirements.[1] In the event of a data breach, we will notify affected users and regulators as required by law.[6]

Your Rights

Under the Privacy Act 1988 and APPs, you have the right to access, correct, or update your personal information held by us.[1][3][6] You may request deletion of your data where practicable, restrict processing, or withdraw consent for non-essential uses like marketing.[3][6] Where possible, transact anonymously or use a pseudonym; for complaints, contact us or the Office of the Australian Information Commissioner (OAIC).[6] We facilitate these rights through simple procedures without undue delay.[3]

Cookies and Tracking

We use cookies and similar technologies to enhance site functionality, analyze usage, and prevent fraud in line with APPs.[1][3] These collect technical data like IP addresses and browsing behavior for security and personalization.[1] You can manage cookie preferences via browser settings; essential cookies remain necessary for service operation.[3]

Contact Us

For privacy concerns, access requests, or complaints, please contact our Data Protection Officer. We aim to respond within 30 days in line with APPs.

[email protected]